Error Detail: Cannot perform ‘activate’ because the encryption key doesn’t match the original encryption key that was used to encrypt the data.

Solution: This is applicable when:

  1. You do not have https enabled on your organization.
  2. You have disabled SSLcheck for encryption using,
    UPDATE [MSCRM_CONFIG].[dbo].[DeploymentProperties]
                    SET [BitColumn]=1
                    WHERE ColumnName=’DisableSSLCheckForEncryption’

Go to Email configuration and see if you have any email server profile. If it is there, delete it and try to activate Encryption with a key.

Hope that helps someone 🙂   !




Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s